Web29 Apr 2024 · There are a number of possible ways to have respondents answer questions. These are: Single-choice and multiple choice questions Likert scale questions Ratings questions Closed-ended questions Open-ended questions Here are some examples of each of these types of questions that you may find in a post-training survey. Web14 Jan 2024 · To make the most of your customer satisfaction survey, keep these tips in mind: 1. Plan your customer survey correctly. 2. Consider the different types of customer satisfaction survey questions. 3. Follow best practices when creating survey questions. Here are some more details: 1.
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